Refund and Replacement Policy

At BrandBoosting, we are committed to delivering high-quality digital marketing services that help businesses grow. Your satisfaction is our top priority. This policy outlines our refund and replacement terms to ensure transparency and build trust.

1. Overview

BrandBoosting.shop provides digital marketing services including SEO, PPC, social media marketing, content creation, lead generation, and more. Due to the nature of our services, refunds and replacements are only available under specific conditions outlined below.

2. Eligibility for Refunds

Refund requests are only considered under the following conditions:

a. Service Not Delivered

  • If the purchased service has not been initiated within 7 business days of payment (excluding weekends and holidays), you may request a full refund.

b. Service Not as Described

  • If the service delivered significantly deviates from the agreed scope of work or package details, you must raise a complaint within 3 calendar days of delivery. We will investigate and determine eligibility for partial or full refund.

c. Duplicate Payment

  • If you are mistakenly charged twice for the same service, the excess payment will be refunded in full after verification.

3. Replacement & Revision Policy

In lieu of refunds for service dissatisfaction, we prefer offering replacements or revisions:

  • Minor issues: Eligible for up to 2 free revisions within 7 days of delivery.

  • Major deviations from scope: We will replace the service component or redo the task at no extra cost, if reported within 3 days.

Note: Replacements apply to digital deliverables such as ad creatives, content strategies, SEO reports, etc., not to services rendered over time.

4. Non-Refundable Services

The following are non-refundable:

  • Services already delivered and approved

  • Custom strategy sessions or consultations

  • Monthly retainers after 48 hours of start

  • Paid ad spend (e.g., Meta Ads, Google Ads budget)

  • Delays or issues caused by client-side inactivity, lack of communication, or incomplete inputs

5. Timelines for Refund Processing

  • Approved refunds will be processed within 5-7 business days

  • Refunds will be credited to the original payment method only

  • A confirmation email will be sent once the refund is processed

6. How to Request a Refund or Replacement

Please email us at info@brandboosting.shop with the following:

  • Order ID / Invoice Number

  • Description of the issue

  • Any relevant screenshots or documents

We aim to respond to all refund and replacement queries within 2 business days.

7. Our Commitment to You

At BrandBoosting, we value long-term partnerships. If you are ever dissatisfied, please give us the opportunity to make it right. Your growth is our goal, and we are here to support your digital success every step of the way.

8. Contact Us

If you have questions about our Refund & Replacement Policy, feel free to contact:

 email =info@brandboosting.shop
phone no= +7888362901
 website= www.brandboosting.shop